Last updated: 25th September 2026
This document is an electronic record under the Information Technology Act, 2000 and the rules made under it. It is generated by a computer system and does not need a physical or digital signature.
The website www.reehbeauty.com (the "Website") is owned and operated by Seen Beauty Private Limited, a company incorporated under the Companies Act, 2013, with Corporate Identity Number (CIN) U46102MH2025PTC454473 and its registered office at Garage-1, Ground Floor, Juhu Vasantbahar CHSL, Juhu Tara Road, Opp. Royal Hotel, Juhu, Santacruz West, Mumbai – 400049, Maharashtra, India ("REEH", "we", "us" or "our").
We design and sell cosmetic products under the brand name REEH through the Website.
These Terms & Conditions ("Terms") set out the rules for using the Website and buying from us. They apply together with the following policies, which form part of these Terms:
By creating an account or placing an order, you confirm that you have read and agree to these Terms. If you do not agree, please do not place an order. You can still browse the Website, but these Terms continue to apply to how you use it.
In these Terms, "you" means anyone who visits or uses the Website. "Customer" means anyone who places an order. "Products" means the products sold on the Website under the REEH brand.
You must be at least 18 years old and legally able to enter into a contract under the Indian Contract Act, 1872 to create an account or place an order. If you are under 18, a parent or legal guardian may place the order on your behalf.
Products are sold for personal use only. You may not buy Products for resale or any other commercial purpose.
You can check out as a guest or create an account. If you create an account:
We may suspend or close an account if the information provided is false or misleading, or if the account is used in breach of these Terms.
5.1 Product information. We work hard to describe every Product accurately, including its ingredients, net quantity, price, shade and how to use it. Each product page also shows the details required under the Legal Metrology (Packaged Commodities) Rules, 2011 and the Consumer Protection (E-Commerce) Rules, 2020, including the country of origin. If we find an error in a description, we will correct it as soon as we can.
5.2 Shades and colours. Our shades are metallic and light-reflective, so they can look different depending on your screen settings, lighting and skin tone. Product images and swatches are a close guide, but the colour you receive may vary slightly from what you see on screen.
5.3 Using our products safely. Please read the ingredient list and directions on the pack and product page before use, especially if you have sensitive skin or eyes or known allergies. We recommend a patch test before first use. Apply our eye products as directed and keep them out of the eyes themselves. If you experience irritation, redness, swelling or any other reaction, stop using the Product immediately, rinse the area and seek medical advice if it continues. Please also let us know at support@reehbeauty.com.
Individual reactions to cosmetics vary. We are not responsible for reactions caused by an allergy or sensitivity to an ingredient that is disclosed on the pack or product page, or by using a Product other than as directed or after its expiry date.
5.4 Availability. All Products are subject to availability. We may change, limit or discontinue any Product at any time.
All prices are in Indian Rupees and are inclusive of all applicable taxes, unless stated otherwise. Shipping charges, if any, are shown separately at checkout before you pay. The price you pay will never be higher than the MRP printed on the pack.
If a Product is listed at an obviously incorrect price because of a technical or typing error, we may cancel the order and refund you in full, even after you have received an order confirmation. We will let you know before doing so.
7.1 Placing an order. When you place an order, you are making an offer to buy the Products in your cart. You will receive an order confirmation by email, SMS or WhatsApp. This confirms we have received your order; it does not mean we have accepted it. Your order is accepted when we dispatch it.
7.2 When we may cancel an order. We may decline or cancel an order, in full or in part, if:
If we cancel an order you have already paid for, we will tell you and refund the full amount to your original payment method.
7.3 Quantity limits. We may limit the quantity of any Product that can be bought in a single order or by a single customer.
8.1 Payment methods. You can pay using the methods shown at checkout, which may include UPI, debit and credit cards, net banking, wallets and cash on delivery (where available). Online payments are processed by authorised third-party payment gateways such as Razorpay. We do not store your full card details.
8.2 Payment issues. We are not responsible for losses caused by a payment being declined, a transaction exceeding a limit set by your bank, or a technical failure at your bank or payment provider. If money is debited from your account but your order is not placed, the amount is usually reversed automatically by your bank or payment provider. If it isn't, contact us and we will help you resolve it.
8.3 Cash on delivery. For cash on delivery orders, the delivery partner may ask you to confirm the order or show identification before handing over the parcel. We may withdraw cash on delivery for certain pin codes, order values or customers with a history of refused deliveries.
Delivery timelines, shipping charges, order cancellations, returns, exchanges and refunds are governed by our Shipping Policy and Returns, Refunds & Cancellation Policy. Please read these before you order.
From time to time we may run offers, discount codes, free gifts or giveaways. Unless the offer says otherwise:
We may withdraw an offer or cancel an order if we find that a code or offer has been misused, including through multiple accounts or automated means.
By placing an order, you agree to receive messages about it, such as order confirmations, shipping updates and delivery calls, by email, SMS, WhatsApp or phone. These are necessary to complete your order.
We will send you marketing messages only if you have opted in. You can opt out at any time by clicking "unsubscribe", replying STOP, or writing to support@reehbeauty.com. See our Privacy Policy for more.
12.1 Your content. You may be able to post reviews, ratings, photos, videos or comments on the Website ("Your Content"). You are responsible for Your Content and confirm that it is your own, is honest, is based on your real experience with the Product, and does not break any law or anyone else's rights. If someone else appears in Your Content, you confirm you have their permission to share it.
12.2 Permission to use your content. By posting Your Content on the Website, you give us a non-exclusive, royalty-free, worldwide licence to display, reproduce and share it on the Website and in our marketing, with your name or handle where relevant. We will ask for your permission before reposting content you share on your own social media accounts.
12.3 What you must not post. You must not post or share anything that:
We may review, decline, edit for length or remove any content that breaks these rules. We publish both positive and negative reviews that meet these rules.
When using the Website, you must not:
We try to keep the Website available at all times, but it may occasionally be unavailable for maintenance, updates or reasons beyond our control. We are not responsible for any inconvenience this causes.
The REEH name and logo, product names, packaging designs, photographs, videos, text, graphics and all other content on the Website belong to Seen Beauty Private Limited or are used with permission, and are protected under Indian law. You may view and print pages for your personal, non-commercial use. You may not copy, reproduce, modify, distribute or use any of this content for any other purpose without our written permission.
REEH Products are sold only through www.reehbeauty.com and any other channels we list as authorised on the Website. We are not responsible for products bought from, or dealings with, any unauthorised seller, website or social media account using the REEH name, as we cannot guarantee that those products are genuine, safe or correctly stored. If you come across an account or seller you think is impersonating REEH, please tell us at support@reehbeauty.com.
The Website may link to or use third-party services, such as payment gateways, delivery tracking pages and social media platforms. We do not control these services and are not responsible for their content, availability or privacy practices. Their own terms and policies apply when you use them.
17.1 We will supply Products with reasonable care and skill and in line with their description. Nothing in these Terms limits any right you have under the Consumer Protection Act, 2019 or any other law that cannot be excluded by agreement.
17.2 Subject to 17.1, and to the extent permitted by law:
17.3 Content on the Website, including beauty tips and how-to guides, is for general information only and is not medical or professional advice.
You agree to compensate us for any loss, claim, penalty or reasonable legal cost we incur because you have broken these Terms, misused the Website, or infringed the rights of any other person.
We may suspend or end your access to the Website or your account if you break these Terms, misuse offers, or act fraudulently or unlawfully. Where reasonable, we will tell you why. Orders already accepted before suspension will be completed or refunded. Sections 12, 14, 17, 18 and 22 continue to apply after your access ends.
We are not responsible for delays or failures to perform our obligations caused by events beyond our reasonable control, including natural disasters, epidemics, fire, flood, strikes, war, government action, or failures of courier, payment or internet services. If such an event affects your order, we will let you know and, if we cannot fulfil it, refund you in full.
We may update these Terms from time to time. The "Last updated" date at the top shows when they were last changed. The version in force when you place an order will apply to that order. For significant changes, we will give notice on the Website.
These Terms are governed by the laws of India. If you have a concern, please contact us first so we can try to resolve it quickly (see Section 23). Subject to your right to approach any consumer commission with jurisdiction under the Consumer Protection Act, 2019, the courts at Mumbai, Maharashtra shall have jurisdiction over any dispute arising from these Terms.
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, our Grievance Officer is:
Name: Tiya Shah
Designation: CEO
Company: Seen Beauty Private Limited
Email: support@reehbeauty.com
Phone: +91 9594914973
Hours: Monday to Saturday, 10:00 AM to 5:00 PM IST, excluding Sundays and public holidays
We will acknowledge your complaint within 48 hours and resolve it within one month of receiving it.
24.1 Entire agreement. These Terms, together with the policies listed in Section 2, are the entire agreement between you and us about your use of the Website and purchases from it.
24.2 Severability. If any part of these Terms is found to be invalid or unenforceable, the rest will continue to apply.
24.3 No waiver. If we do not enforce a right under these Terms straight away, we can still enforce it later.
24.4 Transfer. We may transfer our rights and obligations under these Terms to another company, for example as part of a merger or sale of our business. This will not affect your rights under these Terms. You may not transfer your rights under these Terms without our written consent.
24.5 Electronic agreement. Agreeing to these Terms electronically, including by placing an order, creates a valid and binding agreement under the Information Technology Act, 2000 and the Indian Contract Act, 1872.
Reeh Beauty (under Seen Beauty Private Limited)
Email: support@reehbeauty.com
Website: www.reehbeauty.com